Case Study: How to Improve Customer and Member Contact Data to Increase Engagement

Watch the webinar on-demand

Incorrect or missing contact data is the #1 barrier to engaging with your customers or members, and companies with "high-quality data management" generated 66% more revenue than companies with insufficient data quality strategies (source). But with millions of telecom change events occurring each day, having and maintaining accurate contact data is an ongoing challenge for many companies. 

How can companies improve and maintain customer and member contactability to better engage with their audiences, and what strategies and tactics have driven success?

Join Mike Bechtel, VP of Healthcare at Prove, and Kevin Boesen, PharmD, Chief Sales Officer at Tabula Rasa HealthCare (TRHC) as they share the success they’ve seen in increasing correct and verified member contact information to 87% using Phone-Centric Identity technology.

This 30-minute session will walk through how modern organizations are using mobile identity technology to verify and automatically maintain correct member contact data, increasing member engagement by over 20%. Join the webinar live or register to receive the on-demand video to grab the top insights into how you can implement these proven strategies at your own organization to drive better engagement and revenue. 

How to Improve Member Contact Data to Increase Engagement: A Case Study

About Prove

Prove is the modern way of proving identity with just a phone. We offer phone-centric solutions that enable our customers to acquire new consumers and engage with their existing consumers by removing friction while bolstering security, and enhancing consumer privacy and consumer choice. Our solutions are used by more than 1,000 businesses across diversified industries, including banks, financial services, healthcare, insurance, and e-commerce.

About Tabula Rasa HealthCare

Tabula Rasa HealthCare (TRHC) provides medication safety solutions that empower healthcare professionals and consumers to optimize medication regimens, combatting medication overload and reducing adverse drug events – the fourth leading cause of death in the US. TRHC’s proprietary technology solutions, including MedWise®, improve member outcomes, reduce hospitalizations, and lower healthcare costs. TRHC’s extensive community pharmacy and clinical tele-pharmacy network improves care for members nationwide. Its solutions are trusted by health plans and pharmacies to help drive value-based care. For more information, visit