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IMPROVE CONTACTABILITY

Connect more effectively with hard-to-reach members

Many payers and providers cite missing or outdated phone numbers and contact information as the top challenge when it comes to member engagement, with some payers seeing up to 50% of phone numbers with missing or incorrect information.

Request your free consultation with Prove and Tabula Rasa HealthCare (TRHC) to understand:

tick-mark  How to significantly improve the quality of your existing member contact information and discover additional phone numbers using Prove’s Fonebook™ technology.

tick-mark  How to assess the accuracy of your existing member contact information.

tick-mark   How Prove and TRHC were able to increase one health plan’s correct contact information to 87%, translating to an increased Comprehensive Medication Review completion rate of 20%

Get a free consultation

Fonebook is a registry of tokenized customer identities that manages, adds, and automatically updates member phone numbers to help health plans contact their members more effectively. Through an exclusive partnership, Prove and TRHC are able to offer health plans access to Fonebook to significantly increase their ability to verify and correct missing contact information and improve member engagement rates.
Prove Fonebook and TabulaRasa HealthCare

About Prove

Prove is the modern way of proving identity with just a phone number. With 1 billion+ consumer and small business identity tokens under continuous management, Prove’s Phone-Centric Identity™ platform helps financial, healthcare, insurance, retail, and technology companies secure personal data while accelerating revenue and reducing OPEX across mobile, desktop, tablet, contact center, and in-store channels. 1,000+ companies and 500+ banks trust Prove to secure their onboarding, digital servicing, call center, e-commerce, payments, and compliance experiences. 

About Tabula Rasa HealthCare

Tabula Rasa HealthCare (TRHC) provides medication safety solutions that empower healthcare professionals and consumers to optimize medication regimens, combatting medication overload and reducing adverse drug events – the fourth leading cause of death in the US. TRHC’s proprietary technology solutions, including MedWise®, improve member outcomes, reduce hospitalizations, and lower healthcare costs. TRHC’s extensive community pharmacy and clinical tele-pharmacy network improves care for members nationwide. Its solutions are trusted by health plans and pharmacies to help drive value-based care. For more information, visit TRHC.com.

 

Ready to improve your member contactability?

Request more info today to learn how Prove and TRHC can increase your percentage of correct and verified member contact information and help you improve member outcomes.